Contact

We are happy to help.

Questions about a piece, an order on its way, or something you saw years ago and cannot find again. Send a note and Timothy will get back to you.

Send a message Tim@timothydeclue.com

Email

Tim@timothydeclue.com

The fastest way to reach Timothy, for retail and wholesale alike.

Phone

206.604.9443

This line is not manned. Please leave a message and your call will be returned.

Chat

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Open the chat window on any page for a quick question while you browse.

Where we are

Seattle, Washington

An online retailer based in Seattle, with a holiday pop up each season.

Write to Us

Send a message

Tell us what you are looking for and include your order number if your question is about an order already placed.

1 Send the form or email Timothy directly.
2 You get a reply by email, usually within a business day or two.
3 For damages, attach photos and the order details so it can be sorted straight away.

See It In Person

The holiday pop up

Each holiday season the collection is set up inside Lander Street Vintage in Seattle, where you can pick the pieces up and see the painting up close.

Holiday pop up at Lander Street Vintage
241 S Lander Street
Seattle, WA 98101

Open in maps

Quick answers

Returns

New and unused pieces can be returned within 7 days of purchase, with your receipt. Email Timothy first for directions before sending anything back. Read the policy

Damaged in transit

Report damages within 10 days of receiving your package. Email photos and the order details to tim@timothydeclue.com.

Shipping

Orders inside the US ship by USPS, UPS or FedEx. Outside the US, delivery and cost are generated by DHL and do not include import taxes or VAT. Shipping policy